Shipping Info

All orders are dispatched from Perimeter HQ, Melbourne, Australia. All prices are listed in AUD.

Pick-Up
We offer a free pick-up option for any local online sales. Collection is available during our store hours of 11am – 6pm, Tuesday to Friday, and 11am – 5pm Saturday. Customers will be sent a notification when their order is ready for collection.

Domestic Shipping
All domestic orders are shipped at a flat rate of $8 via Australia Post Receipted Delivery, in which a signature is required upon delivery and the item can be tracked. Express Post via Australia Post is also available at a flat rate of $14. Perimeter will send tracking details (via Australia Post eParcel) to the customer’s supplied email address. Tracing the package is the customer’s responsibility, and it is also the customer’s responsibility to ensure that their supplied email address and other contact details are up-to-date.  Perimeter uses heavy-duty bubblewrap and sturdy cardboard book mailers to package orders. Perimeter cannot take responsibility for any lost, stolen or damaged parcels. In the event a parcel is returned to us, due to incorrect shipping details being provided or not being claimed from the post office, we will notify the customer via email and arrange an invoice for another shipment. As Perimeter bears the cost of parcels being returned, we cannot offer free shipping if an order needs to be re-shipped, and we cannot hold unclaimed orders indefinitely.


International Shipping
International orders are shipped via Australia Post Pack & Track Standard Airmail, this service is traceable via Australia Post and the relevant international partner. Perimeter will send tracking details (via Australia Post eParcel) to the customer’s supplied email address. Tracing the package is the customer’s responsibility, and it is also the customer’s responsibility to ensure that their supplied email address and other contact details are up-to-date. If an express or courier option is required, please notify us prior to purchase so we can arrange a quote. Perimeter uses heavy-duty bubblewrap and sturdy cardboard book mailers to package orders. Perimeter cannot take responsibility for any lost, stolen or damaged parcels. In the event a parcel is returned to us, due to incorrect shipping details being provided or not being claimed from the post office, we will notify the customer via email and arrange an invoice for another shipment. As Perimeter bears the cost of parcels being returned, we cannot offer free shipping if an order needs to be re-shipped, and we cannot hold unclaimed orders indefinitely. Perimeter is not responsible for any extra customs charges that individual countries may apply.